Terms and Conditions - Dynamic Clothing and Equipment

Terms and Conditions

Our policies

• Overview
• Images and Text
• Making a Purchase
• Backorders
• Returns and Refunds

Overview

Dynamic-ce.co.uk is owned and operated by Dynamic Clothing and Equipment, 31 Muriel Kenny, Court Hethersett, Norwich, Norfolk, NR9 3EZ, which was first established in 2009. We are completely dedicated to your satisfaction, should you have any suggestions or comments to help us improve any aspect of our service, please contact us. Placing an order with dynamic-ce.co.uk indicates your acceptance of our terms and conditions.

When using dynamic-ce.co.uk you undertake not to use the website in any way that causes, or is likely to cause the site or access to the site to be interrupted, damaged, or impaired in any way. You must not use the site for any purpose that could damage the name of the dynamic-ce.co.uk or dynamic clothing and equipment or any goodwill attached to the same. You must not use the website for criminal, fraudulent or illegal activity (including breaches of copyright, trademarks, patents and/or privacy) or in any manner which would cause harm or distress to any third party.

All payments must be with your own credit card or debit card, and with adequate funds to make payment. Fraudulent use of credit cards will be reported to the relevant authorities. You may contact us with any enquiries arising from the above. This website and all of its content is protected by UK and International Copyright law. Permission is granted to electronically copy and print only those areas of the site so required in the process of using the site as a shopping resource. Copying, modifying, or distributing any part or content of the site for any other reason, without prior written permission from Dynamic Clothing and Equipment, trading as dynamic-ce.co.uk is expressly prohibited.

Neither dynamic-ce.co.uk nor any of its Directors, will be responsible for any damage caused during the use or misuse of the website or from any information contained therein. All material and information presented by dynamic-ce.co.uk is intended to be used for educational or informational purposes only.

dynamic-ce.co.uk is a shopping resource site operated by Dynamic Clothing and Equipment. This site is provided on an "as is" basis and Dynamic Clothing and Equipment makes no express or implied warranties of any kind relating to the service or information provided.

Images and Text

Images are for reference only and may not be to scale.

Making a Purchase

Making a purchase could not be easier; just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout'.

All communication to you will be addressed to the email address supplied when you check out. If you do not receive a confirmation email after placing an order, please contact us immediately. We will not be responsible should you fail to receive emails sent to the email address you provide when you check out. If any of the details on your confirmation email after placing an order are incorrect please contact us immediately. Whilst all items are offered for sale in good faith, occasionally, for reasons beyond our control, we may not be able to fulfil your order. Therefore a sale agreement will only exist between yourself and Dynamic Clothing and Equipment when you receive an email confirming your order has been shipped. SagePay takes payment immediately, so if you were unable to fulfil your order, we will offer a refund of payment amount.

VAT at the current rate of 17.5% is charged where applicable.

We currently accept Visa, Visa Delta, Visa Electron, MasterCard, Maestro, Switch and Solo cards. American Express, Personal Cheques, Postal Orders and Cash are not accepted for any purchase.

When the order is placed on our website personal details are encrypted using 256 bit AES encryption. They are only decrypted after they reach our order computer.

Your payment is not made through our system but through SagePay, dedicated and globally recognised payment systems carrying their own security and privacy statements.

Backorders

If you place an order and we do not have a product in stock we will contact you as soon as possible to inform you of the delay and ask you whether you would like to wait for the product to be available or cancel that product from your order.

Returns and Refunds

The Company will replace any faulty product in line with current legislation and will seek be reimbursed itself by the relevant manufacturer.

Where the customer orders the wrong size or product etc, it will at its discretion, replace a product in a 14 day period providing that the product and its packaging, are not damaged in any way and the customer pays any postage involved.

If the customer decides for any reason other than the above, that he/she does not require the product and wishes to return it to the company, if it is a normal stock item, the company may at its discretion, offer a refund in full or in part providing the product or its packaging are not damaged. In any instance, all postage costs will not be refunded to the customer. The company will not offer a refund on special orders.